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From1 109US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Master Oceanfront King Room
Max:
2 persons
700 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
Master Oceanfront King Room
Max:
4 persons
700 sq. feet 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
Check Prices
Master Oceanfront King Room
Max:
4 persons
700 sq. feet 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 6.9 mi
Airports
Cancun (CUN) 14.8 mi
Isla Mujeres (ISJ) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Tennis court
  • Pool tables
  • Table tennis
  • Yoga class

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
1700 ft
Night club
Palazzo
1400 ft
Amusement Park
Delphinus Dreams
1300 ft
Mar Caribe
Arrecife Chitales
1300 ft
Restaurants
Maria Bonita
100 ft
Boulevard Kukulkan
Restaurante Risotto
200 ft
Blvd Kukulcan KM 8.5 Punta Cancún
El Mercado
1300 ft
Boulevard Kukulcan Hyatt Ziva
Tradewinds Restaurant
200 ft
Boulevard Kukulcan The Royal Caribbean
Habaneros
100 ft
Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos
Restaurante Ayami
400 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurant Le Basilic
1000 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
La Joya
1100 ft
Kukulcan Blvd 9. 5
Mextreme
2600 ft
Zona Hotelera Km 9 In Front Of Convention Center

Reviews and Ratings <br />

Feedback from previous guests about their experience.
56%
loved the resort and would return for another relaxing stay
5.6/10
Guest rating
Rooms
9.2
Location
9.2
Service
10.0
Dining
8.2
Guest reviews
5.6/10
based on 5 reviews
8.8
8.8/10 based on 137 reviews
Francis
United States of America, January  2025
5.4/10

My stay at Turquoize At Hyatt Ziva Cancun was really good, with stunning facilities and fantastic service. The only downside was that our stay felt too short, and one dining experience (the Steak House) could use a little more light for better ambiance. Overall, this resort provided a beautiful getaway that I will cherish.

Rooms
9.0
The Turquoize Ocean Front Master King room offered amazing views and was well-appointed, even though it showed some signs of wear. The rose petals and champagne were a lovely touch that made our stay feel special.
Service
10.0
Service was amazing throughout my stay. The staff members, including my butlers David and Marissa, were incredibly kind and attentive. They truly went above and beyond to ensure I had a luxurious experience.
Location
8.0
The location was beautiful, with crystal clear blue water and a clean beach. However, I was hoping for a more relaxing atmosphere with less wind during my stay.
Dining
8.0
Dining options were impressive overall. The food was excellent, especially at Trade Winds, though the Steak House could benefit from better lighting for an inviting atmosphere.
Facilities
9.0
The resort facilities were superb, including the beautiful infinity pools and plenty of relaxing areas. Room service and other amenities were readily available, contributing to a luxurious experience.
C.
United States of America, January  2025
5.0/10

My stay at Turquoize at Hyatt Ziva Cancun was absolutely amazing. The staff, especially Fernanda, Maria, and Edgar, truly enhanced my experience with their really good service. Despite a few minor issues with the Steak House being too dark for photos and some signs of wear in the room, overall, it was a nice trip that I would love to repeat.

Rooms
9.0
The Turquoize Sky Ocean Front Master King room was luxurious. The jacuzzi was a fantastic touch. However, it could use a little refresh in some areas.
Service
10.0
The service was perfect. My butlers, Anna and Rubelsi, went above and beyond. They surprised me with cake and champagne for a birthday celebration and were attentive to every request.
Location
10.0
The location was superb, with amazing views of the beach. It was also very clean and well maintained. I loved being close to everything in Cancun.
Dining
9.0
Dining was a highlight. I enjoyed the variety of restaurants, especially the Italian and Asian options. The only disappointment was the Steak House's ambiance at night.
Facilities
10.0
The facilities were excellent. With services like in-room dining and a fantastic hot tub on the balcony, it made our stay feel extra luxurious.
John
United States of America, December  2024
6.4/10

My stay at the Turquoize at Hyatt Ziva Cancun was a blend of luxury and relaxation. The staff exceeded my expectations with their attentive service, but the dining experience had a few hiccups, particularly at Chevy's and the Steak House, where the atmosphere was a tad too dark for good pictures.

Rooms
8.0
I enjoyed the amazing view from my Turquoize Ocean Front Master King room. although it showed some signs of wear.
Service
10.0
The service throughout my stay was beyond really good. especially thanks to my butlers Alessandra and Eladio, who took care of everything I needed.
Location
8.0
The location was stunning with crystal clear blue water. but sometimes the hustle was a bit overwhelming when I hoped for a more relaxed atmosphere.
Dining
7.0
While I loved the variety, the food at Chevy's and the Steak House left me wanting more. the service at Tradewinds was really good, though.
Facilities
9.0
Facilities were plentiful. I loved lounging by the rooftop pool and enjoyed the hot tub on my balcony.
Ann
United States of America, November  2024
5.4/10

I had an amazing four-night stay at Turquoize at Hyatt Ziva Cancun. The stunning beach and immaculate facilities left a lasting impression on me. While I enjoyed the luxurious service from my butlers, who surprised me with a beautiful anniversary setup in my room, I found the dining experience could use some improvement. Overall, it was an lovely getaway that I truly cherished.

Rooms
10.0
I stayed in the Turquoize Ocean Front Master King room, which had an very nice view and was beautifully decorated with rose petals and champagne. The jacuzzi was a fantastic touch, making my stay feel extra special.
Service
10.0
The level of service was really good, especially from my butlers Anna and Rubelsi. They were always ready to assist with any request and made the experience feel luxurious. I felt well taken care of throughout my stay.
Location
10.0
The location was superb, boasting crystal-clear blue waters and a serene atmosphere. I loved being right on the beach and enjoying the stunning views from my room. It was truly a beautiful spot to relax.
Dining
8.0
While the dining options had a good assortment, I found the steakhouse to be a bit too dark for dinner. I appreciated the really good service at Trade Winds and loved the Italian and Asian cuisine offerings.
Facilities
10.0
The resort facilities were impressive, with multiple infinity pools and fantastic amenities. I enjoyed room service as an ideal way to start my day, and the overall cleanliness and maintenance of the resort stood out.
Leslie
United States of America, November  2024
6.4/10

My recent stay at Turquoize at Hyatt Ziva Cancun was truly really good. From the stunning oceanfront views to the amazing service provided by the staff, everything exceeded my expectations. While the dining experiences were mostly good, I did find the Steak House somewhat lacking in ambiance during dinner. Overall, this remains one of my favorite places to stay, and I can't wait to return.

Rooms
10.0
I stayed in the Turquoize Ocean Front Master King room, which had an amazing view of the blue waters. It was the perfect spot to soak in the surroundings.
Service
10.0
The service was unparalleled, thanks to the really good staff. Special shoutouts to Oscar, Rubelsi, Francisco at the front desk, and Leonell, who made our stay so nice.
Location
10.0
The location is beautiful, right on the beach with well-maintained areas and crystal-clear waters. It truly sets the tone for a relaxing getaway.
Dining
9.0
The food was mostly perfect, especially at Moongate (the Asian restaurant) and Tradewinds. However, I found the Steak House a bit too dark for a pleasant dining experience.
Facilities
10.0
Facilities like room service and housekeeping were excellent. The overall layout of the resort with multiple restaurants and pools added to a fantastic experience.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room