Turquoize At Hyatt Ziva Cancun (Adults Only), Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel Zone, Cancun, Mexico, 77500

“The amazing beachfront view made my stay lovely.”view full review

Turquoize At Hyatt Ziva Cancun (Adults Only) offers a luxurious beachfront experience with 5-star accommodations and a rating of 8.9/10 on Booking.com. This adults-only hotel features exclusive suites with private hot tubs and is situated in a vibrant area known for its all-inclusive resorts and sandy beaches. Amenities include multiple dining options, an outdoor pool, and a dedicated wellness center.

Rooms & Amenities

Rooms at Turquoize At Hyatt Ziva Cancun (Adults Only) are designed for upscale comfort, featuring 160 air-conditioned accommodations. Every room offers a private outdoor hot tub, 24-hour room service, furnished balconies, and flat-screen televisions.

Dining Options

Dining options include 8 restaurants, such as those serving Italian cuisine and offering poolside views. Guests can enjoy beverages at one of the five bars or two poolside bars, enhancing their culinary experience throughout the stay.

Leisure & Wellness

Leisure amenities at Turquoize include an outdoor pool, tennis court, and a fitness center. Guests can unwind in beach cabanas or sun loungers, while the on-site spa offers various treatments to enhance relaxation.

Services & Local Area

Turquoize At Hyatt Ziva Cancun (Adults Only) features additional conveniences such as concierge services, free Wi-Fi, and transportation options. It is located within walking distance of notable sites like Chac Mool Beach and local nightlife venues.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Turquoize Sky Swim Up Ocean Front Master King

Max:

2 persons

65 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Turquoize Sky Swim Up Ocean Front Master Double

Max:

2 persons

65 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Turquoize Sky Ocean Front Master Double

Max:

2 persons

65 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 11.1 km

Airports

Cancun (CUN) 23.8 km

Isla Mujeres (ISJ) 26.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Food Variety

“The food options were a highlight of my stay, reflecting a true culinary journey. Breakfast at El Mercado had an excellent selection, and every dinner I experienced brought unique flavors to the table. I particularly enjoyed the various cuisines offered, from Mexican to Asian. The quality was consistently above average compared to other all-inclusive resorts I've been to.” view full review

Very nice Spa Experience

“The spa services exceeded my expectations. The hydrotherapy circuit was a unique and rejuvenating experience, complete with steam rooms and an inviting atmosphere. Fresh juices were served pre-treatment, and the attention to detail made the spa a serene escape. I highly recommend indulging in their services, as it was truly relaxing.” view full review

Luxurious Rooms

“The room I stayed in was really good, complete with a large layout and fine ocean views. The bathroom had a rain shower that felt luxurious, and the bed provided utmost comfort. It was the perfect retreat after a long day by the pool or beach, making it feel like a home away from home.” view full review

Exciting Evening Entertainment

“There was never a dull moment during my visit, thanks to the nightly shows and pool parties. The entertainment included a variety of engaging activities such as food contests and water fitness classes. The vibrant atmosphere kept everyone energized and offered a fun-filled experience across the resort.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Table tennis
Yoga class

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel Zone, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel Zone, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

1.1 km

Night club

The City Nightclub

1.1 km

Beach

Playa Forum

700 m

Landmark

Forum By The Sea

620 m

Night club

Daddy'O

610 m

Night club

Mandala Nightclub

790 m

Landmark

Arrecife Chitales

600 m

Gallery

Galeria Balance Cancun

650 m

Beach

Mandala Beach Club

1.1 km

Landmark

Playa Lagarto

700 m

Beach

Chac Mool Beach

1.6 km

Landmark

Museo de Arte Popular Mexicano

2.5 km

Landmark

Water Park at The Grand

1.8 km

Landmark

Parque Ventura Cancun

2.5 km

Landmark

Yamil Lu'um Archeological Site

3.4 km

Beach

Playa Tortugas

2.8 km

Landmark

Scorpion's Temple ruins

3.4 km

Landmark

Sail Away Cancun

2.8 km

Landmark

Bungee in Cancun

2.8 km

Landmark

Playa Tortuga Ferry Terminal

2.8 km

Harbour

Aquatours Cancun

3.0 km

Museum

Cancun Wax Museum

3.6 km

Aquarium

Interactive Aquarium

3.7 km

Landmark

Avenida Kukulkan

4.4 km

Park

arte Garden

3.6 km

Mall

La Madonna

3.7 km

Beach

Playa Langosta

4.2 km

Nearby

Night club

Coco Bongo

500 m

Night club

Palazzo

420 m

Amusement Park

Delphinus Dreams

370 m

Restaurants

Restaurante Risotto

50 m

Blvd Kukulcan KM 8.5 Punta Cancún

La Bastille

10 m

Boulevard Kukulcan Manzana 51

El Mercado

370 m

Boulevard Kukulcan Hyatt Ziva

Tradewinds Restaurant

50 m

Boulevard Kukulcan The Royal Caribbean

Restaurante Ayami

120 m

Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun

Habaneros

30 m

Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos

Restaurant Le Basilic

290 m

Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel

La Joya

320 m

Kukulcan Blvd 9. 5

Mextreme

780 m

Zona Hotelera Km 9 In Front Of Convention Center

Reviews and Ratings

Feedback from previous guests about their experience.

Francis

United States, January 2025

5.4/10

My stay at Turquoize At Hyatt Ziva Cancun was really good, with stunning facilities and fantastic service. The only downside was that our stay felt too short, and one dining experience (the Steak House) could use a little more light for better ambiance. Overall, this resort provided a beautiful getaway that I will cherish.

Rooms

9.0

The Turquoize Ocean Front Master King room offered amazing views and was well-appointed, even though it showed some signs of wear. The rose petals and champagne were a lovely touch that made our stay feel special.

Service

10.0

Service was amazing throughout my stay. The staff members, including my butlers David and Marissa, were incredibly kind and attentive. They truly went above and beyond to ensure I had a luxurious experience.

Location

8.0

The location was beautiful, with crystal clear blue water and a clean beach. However, I was hoping for a more relaxing atmosphere with less wind during my stay.

Dining

8.0

Dining options were impressive overall. The food was excellent, especially at Trade Winds, though the Steak House could benefit from better lighting for an inviting atmosphere.

Facilities

9.0

The resort facilities were superb, including the beautiful infinity pools and plenty of relaxing areas. Room service and other amenities were readily available, contributing to a luxurious experience.

United States, January 2025

5.0/10

My stay at Turquoize at Hyatt Ziva Cancun was absolutely amazing. The staff, especially Fernanda, Maria, and Edgar, truly enhanced my experience with their really good service. Despite a few minor issues with the Steak House being too dark for photos and some signs of wear in the room, overall, it was a nice trip that I would love to repeat.

Rooms

9.0

The Turquoize Sky Ocean Front Master King room was luxurious. The jacuzzi was a fantastic touch. However, it could use a little refresh in some areas.

Service

10.0

The service was perfect. My butlers, Anna and Rubelsi, went above and beyond. They surprised me with cake and champagne for a birthday celebration and were attentive to every request.

Location

10.0

The location was superb, with amazing views of the beach. It was also very clean and well maintained. I loved being close to everything in Cancun.

Dining

9.0

Dining was a highlight. I enjoyed the variety of restaurants, especially the Italian and Asian options. The only disappointment was the Steak House's ambiance at night.

Facilities

10.0

The facilities were excellent. With services like in-room dining and a fantastic hot tub on the balcony, it made our stay feel extra luxurious.

John

United States, December 2024

6.4/10

My stay at the Turquoize at Hyatt Ziva Cancun was a blend of luxury and relaxation. The staff exceeded my expectations with their attentive service, but the dining experience had a few hiccups, particularly at Chevy's and the Steak House, where the atmosphere was a tad too dark for good pictures.

Rooms

8.0

I enjoyed the amazing view from my Turquoize Ocean Front Master King room. although it showed some signs of wear.

Service

10.0

The service throughout my stay was beyond really good. especially thanks to my butlers Alessandra and Eladio, who took care of everything I needed.

Location

8.0

The location was stunning with crystal clear blue water. but sometimes the hustle was a bit overwhelming when I hoped for a more relaxed atmosphere.

Dining

7.0

While I loved the variety, the food at Chevy's and the Steak House left me wanting more. the service at Tradewinds was really good, though.

Facilities

9.0

Facilities were plentiful. I loved lounging by the rooftop pool and enjoyed the hot tub on my balcony.

Ann

United States, November 2024

5.4/10

I had an amazing four-night stay at Turquoize at Hyatt Ziva Cancun. The stunning beach and immaculate facilities left a lasting impression on me. While I enjoyed the luxurious service from my butlers, who surprised me with a beautiful anniversary setup in my room, I found the dining experience could use some improvement. Overall, it was an lovely getaway that I truly cherished.

Rooms

10.0

I stayed in the Turquoize Ocean Front Master King room, which had an very nice view and was beautifully decorated with rose petals and champagne. The jacuzzi was a fantastic touch, making my stay feel extra special.

Service

10.0

The level of service was really good, especially from my butlers Anna and Rubelsi. They were always ready to assist with any request and made the experience feel luxurious. I felt well taken care of throughout my stay.

Location

10.0

The location was superb, boasting crystal-clear blue waters and a serene atmosphere. I loved being right on the beach and enjoying the stunning views from my room. It was truly a beautiful spot to relax.

Dining

8.0

While the dining options had a good assortment, I found the steakhouse to be a bit too dark for dinner. I appreciated the really good service at Trade Winds and loved the Italian and Asian cuisine offerings.

Facilities

10.0

The resort facilities were impressive, with multiple infinity pools and fantastic amenities. I enjoyed room service as an ideal way to start my day, and the overall cleanliness and maintenance of the resort stood out.

Leslie

United States, November 2024

6.4/10

My recent stay at Turquoize at Hyatt Ziva Cancun was truly really good. From the stunning oceanfront views to the amazing service provided by the staff, everything exceeded my expectations. While the dining experiences were mostly good, I did find the Steak House somewhat lacking in ambiance during dinner. Overall, this remains one of my favorite places to stay, and I can't wait to return.

Rooms

10.0

I stayed in the Turquoize Ocean Front Master King room, which had an amazing view of the blue waters. It was the perfect spot to soak in the surroundings.

Service

10.0

The service was unparalleled, thanks to the really good staff. Special shoutouts to Oscar, Rubelsi, Francisco at the front desk, and Leonell, who made our stay so nice.

Location

10.0

The location is beautiful, right on the beach with well-maintained areas and crystal-clear waters. It truly sets the tone for a relaxing getaway.

Dining

9.0

The food was mostly perfect, especially at Moongate (the Asian restaurant) and Tradewinds. However, I found the Steak House a bit too dark for a pleasant dining experience.

Facilities

10.0

Facilities like room service and housekeeping were excellent. The overall layout of the resort with multiple restaurants and pools added to a fantastic experience.